Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work

Название: Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work
Издательство: AMACOM
Автор: Susan H. Shearouse
Год: 2011
Количество страниц: 272
Формат: PDF
Размер: 1,5 mb
Язык: English

We all know conflict is unavoidable, especially in the workplace. Whether it's a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it's a manager's role to navigate relationships, and build compromises and collaborations. "Conflict 101" gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: build trust; harness negative emotions; encourage apologies and forgiveness; use a solution-seeking approach; and, say what needs to be said. Incorporating anecdotes taken from the author's twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.
  • 100
Разместил: marcil2000 | 28 августа 2011 | Комментарии: 0 | Скачать

The Gods That Failed: How Blind Faith in Markets Has Cost Us Our Future

Название: The Gods That Failed: How Blind Faith in Markets Has Cost Us Our Future
Издательство: Nаtion Bjoks
Автор: Larry Elliott, Dan Atkinson
Год: 2010
Количество страниц: 304
Формат: PDF
Размер: 1 mb
Язык: English

Over the past three decades, governments have ceded economic control to a new elite of free-market operatives and their colleagues in national and international institutions like the IMF, the World Bank, and the World Trade Organization. They promised economic stability but have delivered chaos. Their speculation has left the global economy more vulnerable to a financial collapse than any time since 1929.
Two leading financial journalists dissect this financial elite, tracing their origins to a secretive gathering of free-market economists in 1947, and propose a series of far-reaching reforms that can save us from a new depression.
  • 0
Разместил: marcil2000 | 28 августа 2011 | Комментарии: 0 | Скачать

All About Market Indicators

Название: All About Market Indicators
Издательство: McGrаw-Нill Prоfessional
Автор: Michael Sincere
Год: 2010
Количество страниц: 208
Формат: PDF
Размер: 1 mb
Язык: English

Why did professional trader and Market Wizard Linda Raschke move completely out of the stock market three days before a major crash? And what motivated Fred Hickey, a Barron's Roundtable participant and editor of a monthly investment newsletter, to send out an alert to his subscribers three months before an October crash? And why did economist Bernard Baumohl recommend going long in the midst of one of the greatest recessions since the Great Depression?
  • 100
Разместил: marcil2000 | 28 августа 2011 | Комментарии: 0 | Скачать

Маркетинговое планирование, или как с помощью плана добиваться увеличения прибыли организации
Название: Маркетинговое планирование, или как с помощью плана добиваться увеличения прибыли организации
Автор: Ефимова С.А.
Издательство: Альфа-Пресс
Год: 2007
Страниц: 196
ISBN: 978-5-94280-252-3
Формат: PDF
Размер: 12 Мб
Язык: русский

Как улучшить рыночную ориентацию своего бизнеса, достигнуть увеличения нематериальных активов предприятия — и сделать это с минимальными затратами? Для этого необходимо разработать грамотную политику предприятия в области маркетингового планирования, которая направит сбыт и прибыль фирмы в сторону увеличения.
  • 0
Разместил: MIHAIL62 | 28 августа 2011 | Комментарии: 0 | Скачать

Intelligent Internal Control and Risk Management

Название: Intelligent Internal Control and Risk Management
Издательство: Gоwer Рublishing
Автор: Matthew Leitch
Год: 2008
Количество страниц: 272
Формат: PDF
Размер: 1 mb
Язык: English

This important and timely book offers a way of improving the value of control and risk management by bringing creativity and design skills to the fore. It provides an arsenal of 60 high performance control mechanisms, including several alternative ways to design controls and control systems, controls for monitoring and audit, controls for accelerated learning, and techniques for finding and recovering cash.
  • 80
Разместил: marcil2000 | 27 августа 2011 | Комментарии: 0 | Скачать

Electronic commerce and international private law: A study of electronic consumer contracts

Название: Electronic commerce and international private law: A study of electronic consumer contracts
Издательство: Ashgаte Рublishing
Автор: Lorna E. Gillies
Год: 2008
Количество страниц: 261
Формат: PDF
Размер: 1 mb
Язык: English

Electronic Commerce and International Private Law examines the maximization of consumer protection via the consumer's jurisdiction and law. It discusses the proposition that a new connecting factor be used to improve the efficiency of juridical protection for consumers who contract with foreign sellers by electronic means and offers recommendations as to how to amend existing jurisdiction and choice of law rules to provide a basis for the consumer to sue in his own jurisdiction and for the law of the consumer's domicile to apply.The book will be a valuable resource for academics, students and practitioners working in the areas of international private law, electronic commerce law and consumer law.
  • 80
Разместил: marcil2000 | 27 августа 2011 | Комментарии: 0 | Скачать

PMP in Depth: Project Management Professional Study Guide for the PMP Exam (2nd edition)

Название: PMP in Depth: Project Management Professional Study Guide for the PMP Exam
Издательство: Cоurse Tеchnology
Автор: Paul Sanghera
Год: 2009
Количество страниц: 571
Формат: PDF
Размер: 6 mb
Язык: English

The primary purpose of this book is to help you pass the Project Management Professional (PMP) exam administered by the Project Management Institute (PMI). Because the book has a laser-sharp focus on the exam objectives, expert project managers who want to pass the PMP exam can use this book to ensure that they do not miss any objective. Yet this is not simply an exam-cram book. The chapters and the sections within each chapter are presented in a logical learning sequence: A topic and a chapter only depend upon the previously covered topics and chapters, and there is no hopping from topic to topic.
  • 0
Разместил: marcil2000 | 27 августа 2011 | Комментарии: 0 | Скачать

How to Make Real Money in Second Life

Название: How to Make Real Money in Second Life
Издательство: McGrаw-Hill Prоfessional
Автор: Robert Freedman
Год: 2007
Количество страниц: 288
Формат: PDF
Размер: 11 mb
Язык: English

With a population in the millions and a monthly growth rate of 20 percent, Second Life® is a virtual 3-D world bursting with opportunities in areas like real estate, legal practice, and marketing, corporate connections, and people just like you. This all-in-one guide will show you, step by step, how to use Second Life as an alternative marketplace.
  • 0
Разместил: marcil2000 | 27 августа 2011 | Комментарии: 0 | Скачать

Пророки во тьме, или Рассказ о том, как Ксерокс восстал из пепла и дал бой японцам
Название: Пророки во тьме, или Рассказ о том, как Ксерокс восстал из пепла и дал бой японцам
Автор: Дэвид Т. Кернс, Дэвид А. Недлер
Издательство: Азбука, Терра-Книжный клуб
ISBN: 5-7684-0175-X
Год: 1996
Страниц: 352
Язык: Русский
Формат: djvu
Размер: 6.7 Мб

`Пророки во тьме` - подробный и увлекательный рассказ о том, как группа директоров `Ксерокса` осуществила `революцию` внутри компании и не только спасла ее от краха, но сумела серьезно потеснить японцев на мировом рынке. Это история, рассказанная главными действующими лицами: исполнительным директором `Ксерокса` Дэвидом Т. Кернсом, возглавившим движение по преобразованию компании, и его консультантом Дэвидом А. Недлером.
  • 100
Разместил: HERSON | 27 августа 2011 | Комментарии: 0 | Скачать

Business intelligence roadmap: The complete project lifecycle for decision-support applications

Название: Business intelligence roadmap: The complete project lifecycle for decision-support applications
Издательство: Addisоn-Wеsley Profеssional
Автор: Larissa Terpeluk Moss, S. Atre
Год: 2003
Количество страниц: 576
Формат: PDF
Размер: 7 mb
Язык: English

Business Intelligence Roadmap is a visual guide to developing an effective business intelligence (BI) decision-support application. This book outlines a methodology that takes into account the complexity of developing applications in an integrated BI environment. The authors walk readers through every step of the process--from strategic planning to the selection of new technologies and the evaluation of application releases. The book also serves as a single-source guide to the best practices of BI projects.
  • 0
Разместил: marcil2000 | 27 августа 2011 | Комментарии: 0 | Скачать